Shipping policy
Shipping Policy
Thank you for shopping with us! We are proud to offer free shipping on all domestic orders. Please review our shipping policy below to understand how your order is processed and delivered.
Shipping Destinations
- US Shipping Only: We currently only ship to addresses within the United States, including Alaska, Hawaii, and US territories. We do not offer international shipping at this time.
Processing Times
- Variable Processing: Because our items are made to order, order processing times vary by product type. Please check the specific product description page for the exact processing time before an item ships.
- Business Days: Orders are processed Monday through Friday, excluding federal holidays. You will receive a tracking confirmation email as soon as your order is on its way.
Shipping Rates & Delivery Estimates
- Free Standard Shipping: We offer free standard shipping on all orders, with no minimum purchase required.
- Delivery Estimates: Once processed, standard shipping typically takes 3 to 7 business days to arrive at your doorstep, depending on your location.
Damaged or Missing Packages
If your tracking information shows your package was delivered but you cannot find it, or if your item arrives damaged, please contact our support team immediately at thecontourcollectivellc@gmail.com so we can help resolve the issue.